Privacy Policy

LAST UPDATED: MARCH 2026

Plannng ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

1. Information we collect

We collect information you provide directly when you create an account and use the Service:

  • Account information: Your name, email address, and password when you register.
  • Financial planning data: The financial information you enter into your retirement plans, including income, expenses, pension details, investment values, and asset information. This data is used solely to provide you with projections and simulations.
  • Subscription information: Purchase history and subscription status, managed through the Apple App Store or our web payment provider.
  • Usage data: How you interact with the Service, including features used, projection and simulation counts, and general app usage patterns.
  • Device information: Device type, operating system, and app version for troubleshooting and compatibility purposes.

2. How we use your information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Generate retirement projections and Monte Carlo simulations based on your financial data.
  • Process subscriptions and manage your account.
  • Send transactional communications (e.g., password resets, account verification).
  • Monitor and analyse usage trends to improve the user experience.
  • Detect, prevent, and address technical issues and security threats.

3. Data storage and security

Your financial planning data is stored securely on our servers. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Data sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • Service providers: With third-party vendors who assist us in operating the Service (e.g., hosting, payment processing, analytics), bound by confidentiality obligations.
  • Legal requirements: When required by law, regulation, legal process, or enforceable governmental request.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to users.

5. Your rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data. You can delete your account directly within the app.
  • Data portability: Request your data in a structured, commonly used format.
  • Objection: Object to processing of your personal data in certain circumstances.

To exercise any of these rights, contact us at support@plannng.co.

6. Data retention

We retain your personal data for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymise your data within 30 days, except where we are required by law to retain it for longer.

7. Children's privacy

The Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us at support@plannng.co.

8. Third-party services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the app or on our website. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

10. Contact us

If you have any questions about this Privacy Policy or our data practices, contact us at:

support@plannng.co